Refund Policy

• All refunds are subject to a $13 service charge, unless the trip is cancelled by the department.
• Refunds for day trips will be processed if cancellation is received 2 weeks prior to the trip or if there is a replacement on our waiting list.
• Refunds for extended tours will be processed if cancellation is received 4 weeks prior to overnight trip, except where otherwise noted.
• Trip cancellation insurance is highly recommended on any overnight tour costing $100 or more

Trip Cancellation Insurance